Microsoft Dynamics Retail Management System - Unique Features
Store Operations is packed with
exciting advanced features that dramatically boost sales and
improve back-office and POS efficiency.
Net Display Channels
Call Net Display your subtle "up-seller." It enables you to
showcase advertisements and Websites on a second monitor for
customers at your point of sale. You might put these monitors
around the store or display them to customers awaiting checkout.
This replaces the pole display and can show Web sites and Web
pages you pre-select or ads from your local CD-ROM or DVD.
Net Display supports multimedia, so you can include sound and
action clips. It's entirely programmable and interactive, so
entering the customer's name can trigger personal greetings,
reminders about customary items and other persuaders. Purchases
in one category can trigger notice of specials or mix `n match
offers for similar items.
Shipping and Tracking over the Internet
If you use UPS or FedEx, Store Operations streamlines shipping.
No need for a dedicated PowerShip or other machines. Customer
name and address—even product weight—plug in automatically.
Store Operations transmits data to FedEx or UPS Web sites for
shipping documents. Store Operations maintains shipping
documents and will track shipments. Manage your account from the
browser screen. Know and tally exact costs from the shipper's
Empowering the POS with Corporate Information Via Internet or
You and your staff will find many more ways to profit from Store
Operations' connectivity. View Store Operations as your total,
two-way, instant information conduit between your point of sale
terminals, your back-office computer, your IT system and the
outside world of consumers, suppliers and partners.
Under security rules you set, you and your store associates can
access, display and work with any file or any program, on any
accessible computer in your network—or in the world. You can run
those applications, even use their output instantly with no
delay to the customer. You pre-set the only Web sites, files and
programs that customers and sales associates will see and
Stores connect to corporate via Internet, VPN or WAN.
Information from corporate can be "pushed" to the POS or
"pulled" by the POS using standard Internet protocols such as
HTML, HTTP, HTTPS or server-side scripts. The built-in Web
browser displays acquired information on the POS screen. Text,
graphics and multimedia information can be displayed and heard.
Advanced Security Features
Store Operations incorporates tight security controls and
restricts employee access to sensitive information. It includes
a built-in security system with 31 security levels (security
definitions or profiles). These protect Web access features,
programmable POS keys, screens and fields, report writing—every
sensitive corner of your system and confidential data.
System administrators define each security level to grant
tightly specified access privileges. You can assign the behavior
for every screen feature, defining if that field or control can
be viewed—and/or edited—by that level of employee. After you
define the security level, assign it to the appropriate
employee(s). You dictate precisely what data fields each
employee can view and/or change.
You've never seen a report engine jet through jobs like this
one. Huge reports on tens of thousands of items once took twenty
minutes to calculate. Optimized for speed, Quick Reports
calculates the worst of them in literally seconds.
With point-and-click speed, you can find and compare key
information easily. Generate a wide variety of consolidated
reports to obtain instant sales figures, identify slow-moving
items and see sales for any day, any register—and many other
filters. Then customize each report to visually emphasize
Advanced sorting and filtering tools enable you to fine-tune
your reports. You quickly pinpoint the exact data you need to
realistically project future sales and make effective management
decisions. Incorporate your company logo or other graphics into
reports for presentations. Then store these parameters for easy
and regular use.
Change database items from any report
These are "Living Reports." Wherever Store Operations' "Show Me"
icon (magnifying glass) appears on screen, click the item to see
its detail, say a cashier's full profile or all the database
descriptors for an item. Users having appropriate security
access can change database definitions directly from a report.
You can rearrange column sequence, show or hide any column—even
grant or lock out access to certain people printing certain
Custom-Build and Reorganize Reports
After you generate the report, Store Operations gives you a vast
variety of ways to view and reorganize your data. You can even
custom-build and organize your reports directly on the report
preview screen by:
Store Operations' Efficient Assistant
The traditional downfall of other retail systems is the
requirement to change things in three or four places. Besides
being time-consuming, that weakness spawns inconsistencies, data
entry errors and long hours of corrections. In Store Operations,
your own personal automated assistant helps you change
properties in your database all at once—eliminating the need to
manually change each individual item. You update item prices,
costs, reorder information, sales tax assignment, even put
groups of selected items on promotion.
Label Designer and Wizard
You need to print labels in different sizes and shapes to
accommodate different products and printers. Store Operations'
new features speed up the way you process and print labels.
Label Designer lets you easily design your own WYSIWYG label
templates. You can add and position graphics and text.
Save time when you print labels. Use Label Wizard to select one
of your customized templates, then specify filter criteria.
Print only as many as you need. No need to manually create and
adjust labels every time you want to print a label.
Receipts with Logos and Graphics
You can completely customize point-of-sale receipts to display
your company logo, address, phone numbers, even graphics.
Whether you want to promote your company name or highlight a
holiday sale, you can program the software to custom-build the
receipts that best relay your message(s).
Store Operations Commerce can print graphics directly on the
receipts, including barcodes, logos and pictures. It can include
text in your preferred font and format. You can size and
position your graphics and text.
Gift Certificates, Gift Cards and Vouchers
Store Operations has always handled gift certificates and
vouchers. Now "gift cards" offer gift-givers a "dynamic gift
certificate" that's tied to your store. The gift-card holder can
spend any amount up to the card's limit, then the giver can
renew the card repeatedly. Clear receipts, both printed and
retrievable at any time and document every purchase.
Store Operations can tally cardholder purchases against a
pre-purchased amount, then recharge the gift card against a
credit card, a store account or other tender.
Customizable POS Buttons
Store Operations lets you program a button on the POS screen to
access other software files and Web pages—on your computer or
via Internet. It can invoke programs, information and
capabilities on the POS screen, or send them to the customer's
Buttons are normally displayed on the right side of the POS
screen, but you can reposition and size them as you choose. They
give you one-step access to as many as ten programs, reference
pages or Web sites. This feature gives your store associates
immediate access to worldwide computing power while the customer
checks out. But every employee's Web access is totally under
Accounts Receivable Feature
Accounts Receivable offers many flexible new search and payment
options. Rather than requiring a customer to pay an entire
account, you can process and track customer payments by
individual invoices and statements.
The Aged Receivables option lets you select the specific invoice
a customer wishes to pay. In addition to setting up revolving
accounts, you can also bill payments for net terms.
New Item Wizard
Use the New Item Wizard to quickly add items to your database.
And, as always in Store Operations, adding something once means
never having to add it again in another part of the program.
The New Item Wizard enables you to set up item types, define kit
and matrix components and set standard properties. This feature
is especially useful when creating assembly, kit, matrix, and/or
lot matrix items. For example, rather than manually entering
each component of a matrix item, you can use the New Item Wizard
to automatically add all components to the database at once.
Enhanced Journal Viewer
Store Operations enhanced journal capabilities enable staff you
have empowered with the correct security designations to view
and print any journal from any register in your preferred
format. This can be done at the point of sale or in the back
Customizable POS Screen
You customize the look and functions of your POS screen with the
field displays you want. Pick and choose from several display
features, including status bar, HTML status bar, custom buttons,
totals, function keys and NetDisplay.
You can resize and reposition the transaction screen. And Store
Operations will save your screen settings.
Unlimited Line Item Entry
Whether your customer wants five items or thousands, Store
Operations lets you sell unlimited items in one transaction.
Other products limit the number of items per transaction.
Grocery stores and other large-client enterprises need
voluminous item lists. And these big-purchase customers are just
the ones you want to impress with fast service.
Detailed Customer Information
When you select a customer, you will immediately see "Bill To"
and "Ship To" information. You see detailed customer information
right on the transaction screen, including account number, total
sales, number of visits and date of last visit.
Having pertinent customer information at your fingertips retains
repeat customers and builds new relationships.
Orders, Quotes and Layaways
The POS program introduces new features to improve creating and
processing work orders, sales quotes and layaways. You can view
and edit detailed information directly on the transaction
screen, assign a reference number and accept payment(s) towards
a work order or layaway.
Depending on whether you create an order, quote or layaway,
on-screen information can include comments, on-deposit amount,
deposit payment, order balance, due date, reference number and
expiration date. Trusted associates with the necessary security
level can edit these fields on the transaction screen.
Store Operations allows unlimited flexibility when dealing with
orders, quotes and layaways. Rather than requiring customers to
pay for all items on an order, Store Operations lets them pay
for any combination of items and allows you to add/cancel items
at any time.
Editable Time-Clock Entries
Store Operations has incorporated a number of new employee
time-clock capabilities. You can now edit time-clock entries in
the Manager program. As Administrator, you can view a particular
employee's clock-in and clock-out times. The Time-Clock window
displays all cashier names with time in, time out and time
Store Operations includes handy tools to allow authorized users
to edit time-clock information, including clock-in date and time
and clock-out date and time. Editing is useful when cashiers log
in under the wrong name or forget to clock in or out. And of
course you can restrict employees' access to time-clock edits.
Assembly, Matrix and Lot Matrix Items
Store Operations neatly organizes all of your assembly, matrix
and lot matrix item information into an easy-to-use grid. You
see all your items and their related attributes at once. You can
edit item attributes directly on the grid.
You can assign/barcode each item with a separate lookup code. To
quickly add matrix items to your database, let the New Item
Wizard define matrix components all at once. Store Operations
adds the matrix item and its components to the database. You can
sort matrix items by dimensions. You can view selected (or all)
individual components (item lookup codes) of the particular item
matrix, in addition to their description, quantity, size and
Store Operations can display your revenues, sales and inventory
data in a variety of ways. Drop-down list boxes let you generate
a variety of graphs that you can further customize.
Select different time periods. Group related data. See numerical
and graphical versions. Print it, store it, email it. Make
templates of your favorite graphs and reuse them at will. It's
another powerful Store Operations tool to give you the
visibility you need to manage.
Support for Data Warehousing and OLAP
The point of sale is where customers "vote with their wallets"
on where they buy, what they buy and how often. That's why
customer data, buying histories and preferences are vital to
survival and expansion.
Store Operations captures detailed customer data in a Microsoft
SQL Server database for analysis. A growing number of retailers
are turning to data warehousing and on-line analytical
processing (OLAP) to maximize customer spending and bolster
customer service and repeat business by personalizing the
shopping experience. Store Operations makes that data
immediately and accurately available.
Store Operations introduces new global pricing features that
enable you to perform retail rounding. When you use the Store
Operations Assistant to change item prices, Store Operations
includes an option that allows you to round all updated prices
to customary retail values based on rounding rules that you
"Buy X, Get Y" Discount Capability
Sell a specified quantity ("X") of items at full price and give
the customers a certain number ("Y") of items for free or at a
discounted price. For example, if customers buy three T-shirts,
they can receive another T-shirt for free. Or, if they buy four
pairs of socks, they receive the next three pairs at 50% off.
Pick and choose your desired discounts.
Multiple Foreign Currencies
Store Operations lets you handle multiple foreign currencies and
exchange rates. You can set up each desired currency with its
associated exchange rate and locale. New features include the
ability to assign these currencies to applicable suppliers to
handle purchase orders and inventory transfers. Use Store
Operations Label Designer to customize labels to display
multiple exchange rates, even graphics of associated